In 2012 the following events took place:
Speak Out starts to offer advocacy to people with learning disabilities who need support to make a complaint about health services (IHCAS)
Speak Out achieves the National Quality Performance Mark for advocacy (QPM)
Â
‘Train the Trainer’ Course is run. 10 new trainers begin work alongside Speak Out staff delivering regular Disability Awareness training.
Consultation work takes place via focus groups, interviews and outreach